At KG Coding, our commitment to providing high-quality educational content is unwavering. We understand the investment each learner makes when they enroll in our courses. Therefore, we have meticulously designed our refund and return policies to ensure transparency, fairness, and understanding:
By enrolling in our courses, you signify your understanding and agreement with the above policy. It's essential to be informed, and we appreciate your trust in KnowledgeGate as we journey together in the pursuit of knowledge.
- General Stance:
- KnowledgeGate typically adopts a rigorous NO RETURNS or REFUND stance for the majority of our offerings. Exceptions are only made when explicitly stated for certain courses.
- Protection of Intellectual Property:
- Any violation of our Terms and Conditions, breach of the Non-Disclosure Agreement (NDA), or unauthorized distribution and sharing of our course materials is viewed gravely. Such actions will result in an immediate ban from our platform. In these cases, KnowledgeGate reserves the right to withhold any refund, given the proprietary nature of our content.
- Maintaining a Respectful Learning Environment:
- We pride ourselves on fostering a positive and conducive learning environment. Any student found causing disruptions or displaying inappropriate behavior will be swiftly removed from our platform, and they will not be entitled to any form of refund.
- Method & Duration of Refund Processing:
- Refunds will be channeled through the payment method used during the initial purchase.
- While our team endeavors to initiate refunds within a 7-day window, additional processing time by banking or financial institutions may apply. We appreciate your patience during this period.
- Documentation & Communication:
- Students requesting refunds (for courses with return policies) are encouraged to retain all relevant documentation and communication regarding their purchase. This ensures a smoother verification process.
- Continuous Support:
- Should you have any queries or require clarification on any aspect of our refund policy, our dedicated support team is always at hand to assist.
- Periodic Review:
- KnowledgeGate retains the right to periodically review and update this policy to reflect any changes in our course offerings or in response to feedback. Students are encouraged to regularly check for any updates.